Let's shake up the usual boring order confirmation email!
I must confess to doing an awful lot of shopping online, after which I receive a lot of order confirmation emails, and they are bland, bland, bland emails out of the cookie cutter.
It's probably because I am a copywriter that this really bothers me. I can see the opportunity that these e-commerce retailers are missing out on. To build a friendly human to human contact with their new customers, and carry this on moving forward.
This is a brilliant email ( Even though I say it myself!) that I wrote for an online homeware store but this would work for any ecommerce site.
It makes a refreshing change from the usual vanilla email confirming your order.
Hey Abby,
Something crazy happened when you placed your order…. Everything was calm today.
Suddenly we heared a mighty commotion coming from the warehouse.
The pickers were going crazy with life!
“Everyone stop what you're doing we've received an order from Abby!”
The entire warehouse and office went wild! Ben stopped his daily product quality testing.
Jen was making herself a Cup of green tea and spilled it all over herself. Ellie was in the middle of updating our website and looked around in disbelief. Everyone in the building looked at each other with huge grins on their faces and excitement that you'd place your first order with us
Once we clean up the fireworks and the empty cans, we will be working to get your order shipped out ASAP
Many thanks Abby, you made our day!
Best wishes
A very Happy Team
PS. Nobody was hurt in the fulfillment of your order:))
Get in contact if you think that I could help you with any of your writing needs?
Thanks for reading
Writing words that sell
Claire